Warm reception
Physioline is a known destination for providing the most home like experience to the patients. Our effective support team is always ready to welcome patients and understand every need of the patient at a much individualised level. Patient’s interaction starts with our team at the reception that directs them on their queries and fixes patient appointments in the centre.
Procedure to follow
On visiting the centres, our patients are requested to fill forms detailing their personal and medical details. We suggest the patients to be completely transparent with us on regards to all of their concerns as this will help us to meet their expectations in all the possible ways. Based on the condition of the patient, we assess the patient on scientifically approved parameters to understand their condition, successively the goals to be achieved are formulated and accordingly a unique treatment program is designed for them to achieve maximum result outcome.
Individualised approach
Each program has a staff dedicated to the treatment of that specific injury or illness. Only the dedicated staff for that patient carries out the treatment. This approach makes the staff own the patient and thus strive to achieve the desired results. There is completely no changing of hands with the patient. We have a specific number of patients assigned to each therapist to ensure that the quality of treatment is maintained.
Timely re-assessment
Timely re-assessment is done by our Chief Consultant and the treatment protocol is modified to aid faster recovery. Post treatment feedback is taken from patients to help us improve in all directions. We request all our patients to contact us in case they require any assistance or advice later and we also instruct them to come for their monthly follow up session.